Refund & Cancellation Policy
How cancellations and refunds work for bookings made through Vyapaarx Travels.
Supplier rules come first
Every booking follows the cancellation rules of the airline, hotel or service provider that issued it. Some fares and rates are completely non-refundable; others allow a refund less a cancellation charge. The rules that apply to a booking are shown before you confirm it, and again when you start a cancellation.
Service fee
A service fee may apply to a cancellation or change in addition to the supplier's charge. The exact amount is shown before you confirm the cancellation, along with the refund you can expect.
How a refund reaches you
A refund can be credited to your wallet, which is immediate and available for your next booking, or returned to a bank account or the original payment method, which needs approval and is normally processed within 5–7 working days of the supplier releasing the funds. Where a supplier holds the money, the refund can only be passed on after they release it. We will tell you if a supplier is delaying.
No-shows and unused tickets
A no-show is usually non-refundable. Unused taxes on an unused ticket may sometimes be recoverable; ask our team and we will raise it with the supplier.
Subscription charges
Platform subscription charges are for the month already begun and are not refundable for part months. You can stop a subscription from renewing at any time.
Raising a refund
Start a cancellation from your bookings screen, or raise a support ticket from inside the platform. For anything urgent, contact Vyapaarxsolutionpvtltd@gmail.com.
Vyapaarx Travels
Vyapaarxsolutionpvtltd@gmail.com
+91 96303 71171 · +91 92329 07410
Shiv Nagar, Ghosipura, Kesar Colony, Al-Meraj Manzil, Gwalior (M.P.)